Fl88 is committed to protecting the privacy of every player in Malaysia. This document clearly outlines the types of data we collect, how it is used, and your rights as the owner of that data.
This Privacy Policy describes fl88's practices regarding the collection, use, retention, and protection of your personal data. By using the fl88 platform, you agree to the terms set out in this document. If you do not agree, please discontinue use of the platform and contact us to close your account.
Fl88 is an online gaming platform operating exclusively for players in Malaysia. We understand that privacy is more than a legal requirement — it is the foundation of the trust you place in us when you register and use our services.
This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. It applies to all users accessing the fl88 platform via the website, Android app, iOS app, or any other official fl88 channel.
As the data controller, fl88 takes full responsibility for protecting the personal information you share with us. We only collect data that is genuinely necessary to deliver a better, safer, and more personalised experience for you.
Fl88 collects personal data from various sources depending on how you interact with our platform. The following are the types of data we may collect:
| Data Categories | Example | Resources |
|---|---|---|
| Identity Data | Full name, national ID number, date of birth, gender | Account registration, KYC process |
| Contact Data | Email address, phone number | Account registration |
| Financial Data | Bank account number, account holder name, transaction records | Deposit and withdrawal process |
| Technical Data | IP address, browser type, operating system, device | Automated platform usage |
| Behavioural Data | Game records, wagering, session duration, game preferences | In-platform activity |
| Location Data | General location based on IP address | Automated platform access |
We also collect data indirectly in certain situations, such as through the use of cookies, tracking pixels, and trusted third-party analytics tools. All such collection methods are transparent and described in further detail in the Cookies section of this document.
Fl88 uses your personal data for lawful and limited purposes. We do not use your data beyond the scope stated below without first obtaining additional consent from you.
Fl88 does not sell, rent, or trade your personal data to third parties. However, there are limited situations in which we may need to share your information with certain parties:
We continuously invest in security infrastructure to ensure your personal data remains protected at all times. Our security measures encompass both technical and organisational layers:
Fl88 uses cookies and similar tracking technologies to enhance platform functionality, understand usage patterns, and personalise your experience. Cookies are small data files stored on your device when you visit our platform.
Types of cookies we use:
You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold. fl88 respects and facilitates the exercise of these rights:
You have the right to request a copy of all personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data in our records.
You may request the deletion of your personal data, subject to legal compliance requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances provided by law.
Fl88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
When data is no longer required, fl88 will securely delete or anonymise it using approved procedures.
In the course of its operations, fl88 may need to transfer your personal data to servers located outside Malaysia. This includes data processing and storage servers used by our technology partners.
All cross-border data transfers are carried out with adequate safeguards in place, including data transfer agreements that comply with PDPA requirements and international standards. fl88 ensures that an equivalent or higher level of data protection is maintained regardless of the physical server location.
The fl88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that personal data of an individual under the age of 18 has been collected without appropriate consent, we will take immediate steps to delete that data and close the account in question. Parents or guardians with concerns about this matter may contact us directly for prompt action.
Fl88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technology we use. Any material amendments will be communicated to registered players via email or in-platform notification.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how fl88 handles your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex issues, a response may take up to 30 business days in accordance with PDPA requirements.
Every decision we make in handling your personal data is guided by one core principle — your trust is our most valuable asset.
Every bit of data moving between your device and fl88's servers is protected by 256-bit SSL encryption — the same technology used by leading banks in Malaysia. Your bank account details and KYC documents are never left exposed.
Fl88's identity verification process is designed to protect you, not burden you. Documents you submit are processed in a secure environment, stored with encryption, and accessible only by authorised personnel for legitimate purposes.
Fl88 has never and will never sell, rent, or transfer your personal data to advertisers, data brokers, or any third party for commercial purposes. Your data is used solely for the purposes to which you have consented — nothing more.
The fl88 app supports biometric authentication, including fingerprint and facial recognition, on compatible devices. This means only you — and not anyone who knows your password — can access your account from your personal device.
Fl88's security system monitors all account activity continuously, 24 hours a day. Any login from an unrecognised device or location will trigger an automatic security check to protect your account from unauthorised access.
All of fl88's data handling practices are designed and audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You can be assured that your rights as a data subject are fully protected under local law.
Fl88 ensures your gaming experience remains secure and your privacy protected at all times. Join over 500,000 Malaysian players who trust fl88 as their platform of choice.